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Conditions of Use
1. Terms and Conditions of Sale The General Terms and Conditions of Sale outlined below (hereafter known as « General Conditions »), govern the contractual relationship between any user of the lionblade.com website and the company Lionblade. These general terms and conditions shall be the only ones applicable and replace all other conditions, except in the case of express written consent. Lionblade may be punctually obliged to modify certain disposition of its general conditions. It is therefore necessary to re-read said conditions before each purchase on the lionblade.com site. We believe that by submitting your order, you have read and accepted our general conditions of sale without reservation. Any order by the Client implies a tacit acceptance and without reserve of the present General Conditions of Sale . Any clause accompanying a Client’s order or any other document (such as the General Conditions of Purchase by the Client), that is in opposition to, or which adds a new element to the present General Conditions, will not be accepted by Lionblade.
2. Price The products sold by Lionblade are billed in GB Pounds and with tax at the current price, on the day of the registration of the order by Lionblade. It includes delivery charges where stated, and is under reserve of the Client not prolonging delivery. Lionblade reserves the right to modify its price at the time of its choosing and in compliance with current laws. For the UK the prices shall appear in GB Pounds on the Site.
3. Payment Conditions Except in special conditions requiring a special agreement, Lionblade's payment conditions are as follows: • Order payment by Bank Credit/Debit Card • Order payment by Cheque/Money Order
4. Availability of products Our products are offered while supplies last. The information on the availability of products comes directly from our suppliers and is provided to you at the moment an order is put through. We cannot be held responsible for any error or exceptional modification. In the event that a product is not available after you have placed an order, we will inform you by email as quickly as possible so that you may cancel your order if said order is over 15 business days late.
5. Forwarding – Delivery – Delivery Charges Lionblade decides on the mode of delivery. The risks associated with delivery are the responsibility of the client. The Client must, as of reception, inspect the parcels within the legal timeframe. Please note, conditions such as "acceptance conditional upon verification" or "acceptance conditional upon opening of wrapping” have no legal value with insurers or with transporters. It is the Client’s responsibility to provide proof of missing or broken articles. Lionblade will strive to respect the stated delivery times, but cannot be held liable for interest and damages because of late delivery and cannot accept the cancellation of an order on that basis. An order made for articles not in stock may be the object of a longer period of delay or a cancellation. The Buyer warrants the details of any address for delivery stipulated by the Buyer. Lionblade reserves the right to charge the Buyer for any losses incurred by Lionblade for failed deliveries/re-routed deliveries where the Buyer has provided incorrect/inaccurate details of the delivery address, this is to include failed deliveries where the recipient is not available or is unwilling to accept the Goods (such charges to cover the loss of profit incurred by Lionblade).
6. Claims If the products received do not conform to the invoice, the Client must advise Lionblade immediately, or at the latest three days beginning with the date the order was received. A copy of the invoice must be attached to the Client’s claim. Any claim based on the quality of a product must be accompanied by a specimen of said product containing the flaw as well as a sample still in its original packaging with the appropriate reference numbers for identification. No claims will be processed that do not adhere to the above conditions.
7. Return Goods The products can only be returned after written authorisation from Lionblade. After receiving notification we will either collect the goods from you or ask you to return the goods to the Supplier in accordance with the Supplier's Returns procedure, Returned products must be sent with delivery paid for. The returned products must be in perfect conditions un-opened, carefully packaged and without any sort of modification with respect to reference and series numbers. They must have their labels intact, along with their stamps or marks permitting their resale. In the event of non-authorised or non-conforming return of goods, the merchandise will systematically be returned to the Client at their expense. We reserve the right to charge a re-stocking fee of 10%.
8. Guarantee Products sold by Lionblade benefit from a manufacturer guarantee of conformity. Return costs incurred during transit are to be covered by the customer. The costs arising due to the return of the goods will be refunded if the guarantee of conformity is applicable to the returned goods. The guarantee does not apply when malfunctioning results from damage caused by exterior elements, accidents (notably electrical, physical damage, misuse etc.) any actions that are against the advice and instructions given in the product manual. The guarantee conditions also exclude all products that have been modified or repaired by the customer or a non-authorised repair centre. In case where the warranty is not applicable for the reparation, the manufacturer will quote a price for repair. The guarantee for products sold by Lionblade does not cover:
-the replacement of consumables (batteries, lights, fuses, aerials, headphones, microphones, recording heads or playing heading ...) -the irregular usage or non-conforming usage of products. Please consult the instruction manual delivered with your product. -malfunctioning due to usage with accessories (power cables etc) -malfunctioning due to repairs effected by non-authorized personnel - malfunctioning due to external causes - malfunctioning due to non-conforming usage of the product (professional usage, collective usage etc)
Lionblade cannot be held responsible for the warranty should the manufacturer not honour the guarantee. The manufacturer will request administration fees, if the payment for the quotation is refused.
9. Liability limits No liability will be accepted for loss or damages, direct or indirect, whatever the cause. In no case will the Client, for any reason, withhold funds from an invoice for an incomplete delivery or for defective goods.
10. Ownership of Property Lionblade remains the owner of the merchandise delivered until the payment is made in full. A promise of payment is not considered full payment until said payment has actually been processed. Any damage caused while in the possession of the client, should said client not have paid in full, it is their responsibility. Should the Client deliver merchandise to a third party that has not been paid for, he is advised to immediately inform Lionblade.
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